Privacy Policy

Hotel Check In values your privacy. This policy explains how we collect, use, and protect your personal data when you use our services.

We collect personal and technical data including:

Full name, contact number, email address

Passport/ID number, date of birth, nationality

Reservation numbers, hotel details

Uploaded images of ID or face (selfies for verification)

Device information, IP address, login time

Your information is used for:

Identity verification

Hotel check-in processing

Creating and managing your user account

Sending confirmations and updates

Enhancing app performance and personalization

All personal data is encrypted and stored on secure UAE-compliant servers.

We follow strict security protocols to prevent unauthorized access, loss, or misuse.

We may share your data only with:

Hotel partners to process your check-in

Government authorities (if legally required)

Service providers for technical and communication purposes (e.g., OTP services)

We do not sell your data to third parties for advertising.

Basic analytics tools may be used to improve user experience. You may disable cookies from your browser settings.

You have the right to:

Access, update, or delete your personal data

Withdraw consent at any time

Request a copy of your stored information

We retain your information only for as long as necessary to provide services and comply with legal obligations.

If you have questions about your privacy or want to file a data request, please contact us:

📧 privacy@hotelcheckin.ae